Introducing HelpJet: The AI Chatbot That Solutions Your Consumers’ Questions in Seconds

Ever sought after to construct an AI toughen agent on your WordPress web site or WooCommerce retailer?

Believe consumers asking a query at 2 a.m. and getting an speedy, correct solution, pulled instantly from your personal lend a hand medical doctors, web site content material, and customized non-public SOPs. Plus, it might reduce the repetitive 80% of toughen questions, so your staff can center of attention at the questions that in truth desire a human.

Unfortunately, maximum AI toughen equipment available on the market are both loopy pricey or very sophisticated to arrange.

It merely shouldn’t be this difficult to provide your consumers speedy, useful solutions.

That’s why these days, I’m excited to announce HelpJet, an AI-powered toughen chatbot that learns your documentation and solutions buyer questions mechanically, 24/7, constructed through our staff at HeroThemes, a WPBeginner Expansion Fund corporate.

What Is HelpJet?

HelpJet is a standalone AI toughen chatbot that trains by yourself content material and resolves the majority of your repetitive tickets mechanically.

It may learn between the traces, perceive what consumers in truth imply and reply with authentic empathy, particularly when the shoppers are annoyed. In different phrases, it provides the human contact you’d be expecting out of your very best toughen individual, blended with features no human may just ever fit.

Apart from WordPress, it seamlessly integrates with BigCommerce, Shopify, Webflow, and extra.

Right here’s why each small trade wishes HelpJet:

• Create a customized GPT educated by yourself web site content material. 
• Upload an AI toughen agent for your small business that works 24/7.
• Accelerate WooCommerce retailer toughen and spice up gross sales.

Educate Your AI Chatbot in 5 Mins

Educate your AI chatbot through shedding your content material like non-public SOPs, URLs, lend a hand articles, and extra.

When you drop a URL out of your WordPress website, then HelpJet asks you which ones submit sorts to fetch. Choose the submit sorts, and it trains out of your content material.

HelpJet additionally mechanically re-scans your website weekly to stick up-to-date. You’ll be able to additionally cause a guide refresh anytime out of your dashboard.

Simply Embed the Chatbot on Your Web site

One of the simplest ways to embed HelpJet’s chatbot to your web site is through putting in its WordPress plugin.

As quickly because the plugin is activated, a floating chat widget will seem to your website. 

You’ll be able to make a choice which nook of the display the widget must seem in, proper or left.

Moreover, you’ll be able to embed the chatbot in any articles with the ‘HelpJet Chatbot’ block or with a shortcode.

Constructed to Perceive WooCommerce Retail outlets

When you run a WooCommerce retailer, then HelpJet allow you to with pre-sales and post-sales questions. The most efficient section is that it might learn product diversifications, inventory ranges, transport categories, and tax regulations.

So when a consumer asks, “Is that this to be had in blue?” or “Do you be offering transport to Texas?”, it solutions with actual data as an alternative of offering a generic solution.

For retailer house owners, that’s the variation between a misplaced sale and a closed one.

Path Advanced Inquiries to Your Staff

Right here’s the objection I all the time pay attention: “What occurs when the bot can’t solution?”

When a query is simply too advanced, or the client merely desires a human, HelpJet routes the dialog for your staff easily.

And right here’s the suave section: when your toughen agent solutions, HelpJet learns from that answer. Subsequent time, it might deal with the query by itself.

That implies your bot will get smarter each unmarried day.

Blank Analytics Dashboard to See Precisely What’s Running

HelpJet features a blank analytics dashboard so that you’re by no means guessing.

You’ll be able to monitor dialog quantity, delight fee, and determination fee at a look. You’ll see the questions consumers ask maximum, which quietly divulge the gaps on your documentation.

Each and every solution will get a thumbs up or down, and the entire task log is tagged through sentiment.

Check Your Chatbot Ahead of You Pass Reside

You’d by no means need an under-trained bot speaking to actual consumers. HelpJet features a integrated preview setting for precisely this reason why.

You’ll be able to ask the bot actual questions, take a look at its solutions, and fine-tune its tone and behaviour… all prior to a unmarried buyer ever sees it.

Constructed through the Staff At the back of Heroic Issues

HelpJet comes from HeroThemes, a staff that’s been development WordPress toughen device for kind of 15 years. They’re the parents at the back of Heroic KB, the preferred knowledge-base plugin, and Heroic Inbox, their shared-inbox ticketing software.

Over the ones years, HeroThemes stored operating into the similar frustration with Heroic KB consumers: companies had truly nice documentation, however maximum guests by no means learn it. Consumers would reasonably ask or simply go away. HelpJet is their solution to that, turning the medical doctors you’ve already written into speedy solutions your consumers in truth get.

When you’re already the use of Heroic KB or different information base plugins to your website, then HelpJet works along them. 

Getting Began With HelpJet

Getting up and operating takes only a few mins:

✅ Join a unfastened HelpJet account (no bank card required).

✅ Level it at your lend a hand medical doctors, URLs, or PDFs to coach your first bot.

✅ Preview and fine-tune the solutions within the checking out setting.

✅ Set up the WordPress plugin to embed the chatbot to your website.

The unfastened plan is truly unfastened endlessly. You get one bot and 100 interactions per 30 days, which is an effective way to look the price prior to you decide to the rest.

While you’re in a position to scale, the Professional plan runs $29/month (or about $23/month billed once a year) with 3 bots and 1,000 per 30 days interactions. It additionally comes with a 14-day unfastened trial, once more with out a bank card.

I’d love to listen to the way you’d use HelpJet by yourself website. If there’s a characteristic you’d like to look, let the staff know… that is precisely the type of comments that shapes a tender product.

Thank you, as all the time, for being a part of our neighborhood. I really imagine HelpJet ranges the enjoying box, giving small companies the type of reside toughen that was reserved for the giants.

Communicate quickly,

Syed Balkhi
Founding father of WPBeginner

P.S. Need me to put money into your small business? Be told extra concerning the WPBeginner Expansion Fund.